Measuring Our Performance

The City of Burnside is committed to providing services to the community in the most cost effective manner possible, while at the same time constructing and properly maintaining vital infrastructure for the benefit of existing and future generations. 

One desired outcome of Burnside 2030, the City of Burnside's Strategic Community Plan is that, "Council will continue to communicate and engage with our community to ensure they are informed and able to participate in important decisions in meaningful ways." The Annual Community Survey is one of the many tools that Council uses to enhance community input into the planning of council business and future years' annual budgets.

The Survey provides a measure of the level of community satisfaction and perceived performance of services provided by the Council to its residents.

The Survey is a statistically valid random telephone survey of 800 City of Burnside residents. This survey is a subset of data that accurately reflects the characteristics of the larger population it is drawn from, so it is the only statistically valid survey that we conduct, and it is a reflection of our community’s opinion. It allows for making inferences about the population based on the sample, as the sample shares the same demographic characteristics of the population.

It provides the community with an opportunity to have a say and contribute to the development of the draft Business Plan and Budget. 

Residents could also have input into the Annual Community Survey, even if they didn't receive a phone call. They had the opportunity to complete the online survey.

Find out more, and to read past surveys, visit the Annual Community Survey page.