Season 2023/24: Saturday 30 September 2023 - Sunday 28 April 2024 .
Hours of operation:
- Monday – Friday: 6 am – 8 pm
- Saturday: 7 am – 7 pm
- Sunday / Public Holiday: 8 am – 6 pm
Yes, all pools are heated to approximately 27°C.
When visiting the Centre as a recreation swimmer, you can access the recreation space in the main pool lanes 1 & 2, learner pool and toddler pool.
The Royal Life Saving Society’s Guidelines for Safe Pool Operation has seen the implementation of Parent/Carer:Child ratios.
The minimum Adult:Child ratios are as follows:
Children under 5
Ratio - 1 adult:2 children (babies in prams included in ratio). Children under 5 must be accompanied into the Centre by a responsible guardian who is prepared to swim. Children must be constantly supervised and remain within arm’s reach, in and out of the water at all times.
Children under 10
Ratio – 1 adult:4 children between ages 5 -10 years. Children must be accompanied into the Centre and constantly supervised by a parent/carer at all times.
Examples of unacceptable ratios:
- 1 adult with 3 under 5's
- 1 adult with 2 under 5's and 3 under 10's
All payments will be made at the Centre front desk when you arrive for your swim. Cashless transactions are preferred.
Fees and charges remain the same as last season (please refer to Admission costs). Multi-Visit Passes and memberships can be used as normal. The turnstile will not be in use, please see front desk staff for admission.
Yes, all valid multi-visit passes and memberships can be used for entry.
Yes, there is a spectator fee for any patrons entering the Centre. Please speak to our friendly customer service team at the front desk on arrival, if you are not swimming, you will only be charged the spectator fee. (With the exception of Swim School Program - spectators for booked lessons do not pay entry fees)
There is a boom gate that leads to the accessible carparks off Davenport Tce. Please note that a disability parking permit must be clearly displayed. Rangers frequently patrol the area.
The Centre does not issue pass outs.
You are welcome to bring food and drinks into the Centre, just NO glassware/ceramic products and NO alcohol. Hazels Poolside café do offer a range of food and drink options.
Yes, the café is leased to a private operator. Hours of operation may vary from the Swim Centre operating hours.
You are welcome to bring in picnic type equipment, but please note the carparking is approx. 150m distance from the Centre entry. Whatever you bring needs to be carried from the surrounding carparks.
The Centre has plenty of trees with lots of naturally shaded areas so bringing additional shade is not required.
It is ok to bring a small inflatable to assist with a toddler, who must be kept in arms reach at all times, however all other inflatables are not allowed. Pool Inflatables create a visual barrier restricting lifeguards’ surveillance and can also impact on the enjoyment of other pool users.