The City of Burnside offers a FREE At-Call home collection service for hard waste.
Before booking hard waste collection, please consider other options. It is better to re-use or recycle items, rather than disposing of them. There are many ways to sell, share, donate or recycle unwanted items, please refer to the our page on Re-use for further information. Other options are also listed below.
The At-Call hard waste service is designed to meet the needs of our community and reduce landfill. The City of Burnside has partnered with our waste provider East Waste to offer a flexible and environmentally responsible hard waste service.
The service features:
- One FREE At-Call pickup per financial year that you can book at any time of the year.
- A confirmed date for your pickup to occur within 4 - 6 weeks from the date of your call.
- More than one pickup per year at a minimal cost.
- Hard waste will be disposed of at an alternative fuel facility. The hard waste is processed into an engineered fuel product used to fire the kilns at Adelaide Brighton Cement, replacing the use of non-renewable fossil fuel.
- Items can be put out no earlier than 24 hours before collection day.
- See the information flyer below for the types of hard waste items that you can have collected.
How do I make a booking?
To receive your FREE At-Call pickup call East Waste on 8347 5111, or visit the East Waste Website to make a booking.
You can do this anytime throughout the year which can help if you are moving house or spring cleaning.
What do I do once I have made my booking?
- East Waste will confirm your booking.
- Place items on the kerbside the night prior to your collection or before 6 am on the collection day.
- For those residents living in units and multi-dwelling properties, East Waste will negotiate a suitable location for collection upon booking.
- Only put out a maximum of 2 cubic metres of hard waste (2 m long x 1 m wide x 1 m high).
- Adhere to the acceptable items listed below.
- Items placed out for collection in excess of the maximum amount, and non-acceptable items left out will not be collected and will be your responsibility for removal.
- See below for a list of other disposal services.
- You do not need to be at home on collection day.
Can I have more than one collection?
Yes. City of Burnside residents can make one additional At-Call home hard waste booking per year. Fees apply for an additional hard waste collection. Fees are updated annually and are available on our Fees and Charges page or through East Waste:
Acceptable hard waste items
If items are still useable or are recyclable (eg metal and electrical items), please consider selling, sharing, donating or recycling them – see the ‘other options’ section below.
- Furniture – tables, chairs, wardrobes, beds
- Mattress and ensemble bases must be booked separately for recycling. Book a mattress or ensemble collection
- Whitegoods – Refrigerators and freezers (please ensure that they are degassed by a licenced professional and remove doors for safety)
- Whitegood - Washing machines, dryers and ovens - for safety, please remove or tie shut the doors (these doors can be placed separately for collection)
- Sheets of iron and guttering (up to 2 metre lengths)
- Timber off-cuts, including pallets (up to 2 metre lengths) *ensure that any nails are removed or bent over
- Dismantled clothes lines
- Blinds and window coverings
- Bikes and toys
- Air conditioners (please ensure that they are degassed by a licenced professional before placing them on the kerbside)
- Small items of scrap metal
- Hot water systems
- Lawn mowers
- Rainwater tanks (segments up to 2 metre lengths)
- Car seats (please cut straps so that old and damaged seats that are unsafe are not picked up and re-used) OR recycle them at RAA Child Safety Centre, 101 Richmond Road Mile End.
Unacceptable hard waste items and disposal hints
- No business or industrial waste (take to your local waste & recycling depot or licenced transfer station or arrange a business/industrial waste collection service).
- No carpet rolls floor coverings or underlay.
- No electronic waste (TVs, computers, or anything with a battery or cord – see our e-waste page).
- No items too heavy for two people to lift.
- No tree shrub branches and prunings: consider mulching or composting or alternatively chop up and place in your green-lidded organics bin.
- No bricks, rocks, dirt, pavers, concrete or building materials (salvage yards may take bricks, pavers and tiles in good condition or refer to our page on Re-use for additional ideas).
- No motor vehicle tyres (enquire at your local tyre fitters – for a small fee most will accept tyres for recycling).
- No car parts, e.g. gear boxes, engine blocks or panels (contact auto parts recyclers for advice).
- No batteries (mobile phones, their batteries and accessories can be recycled at any mobile phone store or Burnside Library).
- No paints (see our Hazardous Waste page).
- No ammunition, explosives or flares (contact the SA Police for advice).
- No asbestos (see our Hazardous Waste page).
- No fire extinguishers (refer to the Which Bin website or helpline 1300 137 118).
- No motor oil (see our Hazardous Waste page).
- No gas bottles (see our Hazardous waste page).
- No liquids (see our Hazardous waste page).
- No chemicals (see our Hazardous waste page).
- No mirrors, windows or panels of sheet glass (refer to the Which Bin website or helpline 1300 137 118).
- No Material with protruding nails and screws (please remove or bend over).
- No Bean Bags, place both bag and polystyrene balls (contained in a bag to prevent spillage), in your red landfill bin.
Placing items for collection in your front property boundary improves the likelihood of reusable and recyclable items going to not-for-profit social enterprises, reduces opportunistic illegal dumping and avoids your hard waste becoming a public safety risk.
Other options
There are many ways to dispose of unwanted items:
Re-use
It is better to re-use items, rather than throwing them away. There are many ways to sell, share or donate unwanted items, please refer our page on Re-use for further information.
Kerbside recycling
Some items may be suitable for disposal through the Council’s kerbside recycling bins – either the yellow-lidded recycling bin or the green-lidded organics bin. The Which Bin website and helpline 1300 137 118 may be helpful if you have any questions about waste or recycling.
Mattress recycling (fees apply)
- Adelaide Eco Bins: 8280 6533
- Distribution 360: 8280 8700
Scrap metal (pick-up and drop-off services, fees may apply)
- Glen Osmond Recycle Centre: 8379 9955
- Distribution 360: 8280 8700
- The Happy Scrapper: 0416 271 354
- Denron Metals: 8352 8772
Whitegoods
Whitegoods such as fridges, freezers and washing machines can be recycled by suppliers of new products. If you are buying new whitegoods, check with the retailer and see if they will collect any whitegoods you are replacing. Alternatively, these items may be dropped to a resource transfer station, or picked-up by a waste collection service, such as:
- Cleanaway Welland Waste & Recycling Depot: 158 Frederick St, Welland. Some items may be free to drop off – check open hours and fees with the operator: (08) 8340 2200.
- Metro Waste: 19/25 Murray St, Thebarton. Some items may be free to drop off – check open hours and fees with the operator: (08) 8443 8827.
- Distribution360 provide a pick-up service (fees apply), phone 8280 8700 or visit their website for further details.
Electronic waste
See Council’s E-waste page.
Hazardous waste (including paint)
See Council’s hazardous waste page.
Book a Hard Waste Collection
Book online at East Waste or call 8347 5111.