Emergency Contacts

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Customer Support

The City of Burnside provides 24 hour customer support through an after hours answering service available on (08) 8366 4200. The answering service is provided with the emergency contacts of relevant staff who are on call to assist in times of community emergency and need.

If you are unable to get through to the City of Burnside's after hours answering service via (08) 8366 4200, please call (08) 7071 3700 direct.

Emergencies

  • Call 000 for police, fire and ambulance in an emergency.
  • Calls should only be made to the 000 service when police, fire or ambulance attendance is necessary in an emergency situation.
  • When using a standard phone, call 000 (triple zero) for police, fire or ambulance.
  • If you are using a GSM digital mobile phone which is out of range of your service provider, displays a message indicating emergency calls only, or does not have a SIM card, try 112.
  • If you have a speech or hearing disability the service can be accessed via the national relay service on 106.

 

 Service Description Contact
Police, Fire, Ambulance Police, ambulance, fire and other emergency services 000 (triple zero)
Police (non-emergency) Non-emergency 13 14 44
Country Fire Service (CFS) CFS Bushfire Information Hotline 1300 362 361
Emergency Assistance TTY Hearing/speech impaired only 106
State Emergency Service (SES) 24 hour emergency 13 25 00

Crisis Help

Service Description Contact
1800 RESPECT A national sexual assault, family and domestic violence counselling line is open 24/7 for anyone who has experienced, or is at risk of, physical or sexual violence, including young people. 1800 737 732
Beyond Blue Confidential support services. 1300 22 4636
Child Abuse Report Line
13 14 78
Crisis Care  After hours 13 16 11
Homelessness Connect 24/7 state-wide telephone service for anyone experiencing homelessness in South Australia. Available anytime as a free call to help you find information and a direct referral to homelessness services. 1800 003 308
Lifeline Crisis support available 24/7. Speak to a trained Crisis Supporter over the phone. 13 11 14
0477 131 114
Suicide Call Back Service 24/7 phone and online counselling to people affected by suicide. 1300 659 467

Support Services

Service Description Contact
13 YARN Aboriginal or Torres Strait Islander Crisis Support. 13 92 76
Alcohol and Drug Information Service 8.30 am - 10 pm daily 1300 131 340
Anglicare SA - The Magdalene Centre A welcoming space offering a range of services to support people through crisis. 8305 9434
82 Gilbert Street, Adelaide
Baptist Care SA - WestCare Centre Food Hub and emergency relief.

8118 5200
enquiries@baptistcaresa.org.au
Crime Stoppers Nationwide (toll free) 1800 333 000
Health Direct Australia
1800 022 222
Hutt Street Centre Meals, laundry, showers, support services, training and employment programs, housing assistance. 8418 2500
258 Hutt Street, Adelaide
Kids Helpline For kids, teens and young adults aged 5 to 25, and their parents and carers. 1800 55 1800
Multicultural Communities Council of SA
8345 5266
mccsa@mccsa.org.au
Salvation Army (Towards Independence Homelessness Services and Sobering up Unit)

Supported accommodation program to single adults who are homeless or at risk of homelessness/safe place to sober up or recover from the immediate effects of alcohol and drug use.

 8110 8500
62 Whitmore Square, Adelaide
Street to Home Crisis and emergency accommodation. 8113 3888
streettohome@health.sa.gov.au
Vinnies Men's Crisis Centre Short-term emergency accommodation for men experiencing homelessness. 8231 2250
whitmore@svdpsa.org.au
28 Whitmore Square, Adelaide
Women's Safety Services SA Supports women and their children who are experiencing domestic and family violence. 1800 800 098
contact@womenssafetyservices.com.au

Utilities

Service Description Contact
Dial before you dig
1100
Gas Emergency Service
1800 427 532
Power Failure and Emergencies Report it online on the SA Power Networks website 13 13 66
SA Water 24/7 fault report line 1300 729 283

Related Information

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